View solution in original post. I've been having the same problem for months with my Inspiron I tried resetting the modem and the router, reconnecting cables, replacing cables, bypassing my docking station, connecting directly to the modem this seemed to help, but then the house had no wifi , updating the router firmware, rolling back its firmware, and turning on wifi to "pick up the slack" when the LAN dropped its connection.
What I would see were 3 to 5 second internet disconnections every 1 to 3 minutes. Once, I saw three brief disconnections in a single minute. I had to frequently reload web pages when they failed to load, and it interrupted downloading of large files and disrupted connections to financial websites.
Thanks for this Hopefully this helps with my issue of random disconnects. This totally worked. The symptoms for me were that the Windows Remote Desktop connection would continually drop when connecting to another computer on my local network. This is incredibly frustrating as the cause Energy Efficient Ethernet being enabled is really unintuitive. In fact, it really seems like the Energy Efficient Ethernet functionality is broken if it is disconnecting when live traffic is flowing across the adapter.
Wow, thank you so much. Still trying to figure out why my ethernet isn't going above mbps over my fios gigibit connection, but it least it's not just randomly switching off anymore. Browse Community. Dell Community : Laptops : Inspiron : Ethernet wired connection keeps disconnecting. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
If all connections are tight, and there does not seem to be an apparent problem, unplug the modem and let it cool off a bit before you power it up again. If however your Wi-Fi keeps dropping despite a reboot, contact your provider to check if your modem is receiving and transmitting signals properly. Sometimes a hard reset can resolve the issue, and your ISP tech support can take care of that for you.
If you are lucky to be subscribed to a provider like WOW! If your provider is giving you the promised speed, and your modem is working right as well, the next thing you may need to investigate is your Wi-Fi router. Again, if you are using a router or a wireless gateway device provided by your ISP, you can always contact tech support for help.
Plus most ISPs routinely ensure devices they have rented out to subscribers are up to date with current Wi-Fi standards and protocols. But, when using your own device, you may have to identify if your Wi-Fi keeps disconnecting because the router is outdated—or there is another issue. Its outdated firmware may not meet the latest Wi-Fi standards that your current internet connection requires.
You can check the packaging for the device or look online to confirm the standard of the router you own. Now, if your router is certified for Wi-Fi 6 or Wi-Fi 5, and still giving issues, it is likely the problem is not that of compatibility.
And, you may have to contact the manufacturer for support. With that said, as with the modem, sometimes rebooting the wireless router resolves the problem before you know it. Moreover, the modem environment makes a huge difference to the quality of your in-home Wi-Fi network—make sure it is placed in a central location, with as few obstructions around as can be.
Why not just keep on using them. If any of these cables is faulty it is likely your internet will not work at all or the Wi-Fi will keep disconnecting, frustrating you to no end. So, what can you do? First, check the cabling to make sure everything plugged right.
Next, swap out each cable in use with a different one to see if connectivity improves. Depending on the type of internet connection, the cause can vary. Fiber optic internet is great to have for more than one reason. The only thing that can be of concern is the underground cables being exposed. Cable internet makes use of the same coaxial lines that deliver cable TV services and were in place before the widespread availability of residential cable broadband.
The arrangement works well for the most part, but the way the infrastructure is built, an entire neighborhood shares the bandwidth. What this means is during peak hours, usually between 7 pm and 12 am, when most people connect to the internet to browse, stream and game online, your connection slows down significantly.
If too congested, the network may as well refuse to connect you. For those situated in densely populated areas, this is especially worse. The solution is to either call your provider and upgrade to a plan with faster speed.
Or, switch to another cable internet provider that is less used in your neighborhood. Look for the Internet connectivity indicator light on the front of the modem. When it is illuminated, plug in your router and turn on your computer. If you did not unplug your router before unplugging the modem, other devices connected to the router may disconnect from the network. The restarting of the modem can result in a wireless router connection being reset as well.
If the Internet connection is still unstable, check the cable modem to see if it feels hot. When a modem overheats, it can cause the Internet connection to be unstable. If this is the case, turn it off and let it cool down, then try turning it on and testing the Internet connection. If it's more stable, you either need to find a way to keep the cable modem cooled down, or you may need to replace it.
If you have not reset your router yet, turn off your computer and unplug the power cord from the router. Wait at least 10 seconds, then plug the power cord back into the router.
Wait for the indicator lights on the front of the router to stop blinking. The blinking lights indicate the router is completing self-checks and working to establish an Internet connection.
Then, turn on your computer. Your ISP Internet service provider may be a good resource to check with if your computer is still experiencing an unstable Internet connection. The ISP's technical support can run system and line checks to determine if there are any issues between them and your computer. They may also have other suggestions for fixing the connection. If your Internet is still not stable, before trying the following steps, contact your ISP to make sure the problem is not on their end.
If other devices on your network are working fine, continue with the steps below. The network card in your computer may also be experiencing issues with keeping a stable Internet connection. There are two things you can try to fix this. We only suggest the steps below if your network has other devices that are working with no problems.
If the Internet connection is still unstable, another fix to try is deleting the network card from your computer's Device Manager. Restart the computer and let Windows reinstall the network card and its drivers.
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